Fast, consistent case resolution with interactive decision trees.
Turn your complex support processes into simple, guided paths agents follow with confidence — no coding required. Treeage reverse-engineers decision trees directly from your SOPs, SLAs, Terms of Service, and contracts.
Free to start · Custom branding · No credit card
Drop in your SOPs. Get production-ready decision trees in minutes.
Upload your Standard Operating Procedures, SLAs, Terms of Service, contracts, and policies into the Knowledge Vault. Treeage automatically generates the decision trees, subject lines, and policy clauses your agents need — accurately mapped to your real obligations and refund rules.
"With Treeage's decision trees, our agents can efficiently and confidently guide customers through any scenario."
Ryne Sorensen · Sr. Manager of CS Operations
Guide agents through complex processes with zero guesswork
Support agents face dozens of decision points in every conversation. Treeage walks them through each step so they follow approved processes every time.
Automate repetitive tasks & reduce errors
Streamline workflows so agents focus on what matters. Capture the right info, qualify tickets, and route them to the right resolution.
Fully integrated with your ticketing system
Drop Treeage into Zendesk, Salesforce, or any helpdesk via the side panel — with full history of every step the customer took.
Chrome extension that reads the page
Our Chrome extension parses the open ticket in Zendesk, Intercom, or any helpdesk and auto-suggests the right decision tree and next step — no copy-paste.
Measure & improve agent performance
Track adherence to scripts and the effectiveness of every guided step to continuously improve CX outcomes.
Internal knowledge base
Centralize all internal knowledge into one company-wide source of truth — deployable anywhere your agents work.
Automate agent actions
Trigger macros, fill custom fields, and insert reply templates straight from the guided flow into customer communications.
AI agent answers
Instant answers to any customer inquiry, grounded in your internal documentation — never hallucinated.
Self-healing knowledge
Thumbs-down replies become reviewable gaps. Promote them into the vault in one click.
Advanced reporting
Manage agent performance and measure the effectiveness of each guided step.
Security & compliance
SOC 2-aligned controls, encrypted at rest, GDPR-conscious workspace isolation.
Integrates across all your customer service systems
One workspace per team. Custom branding, isolated data, and a side panel that lives inside the tools your agents already use.